Our Services

What We Offer: Our services are simple: we generate statements for your patients and claims for insurers and, if necessary, can research any related issue: why a claim wasn't paid, what the correct diagnostic or treatment code is, whether or not a field on the CMS 1500 form is optional or mandatory.

A Different Kind of Billing Service: There are dozens if not hundreds of psychotherapist-oriented billing services around the country. Why consider Psychoanalyst Services?

Personal: Our primary advantage is our small size. We're a one-person local Boston business, which means you won't have to deal with indifferent clerks, slippery salesmen, or disgruntled low-level managers. You can call, email, or text any time if you have a question or problem. If needed, I'm happy to pay a personal visit. When you first sign up, we'll have a face-to-face meeting so I can fully understand exactly what you do and what you need for your billing, and additional meetings when you need or want them.
Cost: Most billing services charge a percentage of a practice's monthly income, typically 3 or 4 percent. If you bill $100,000 per year, that adds up to a sizable sum: $3,000 or $4,000 and, of course, more if your income is higher. Our fees, which are on a per-document basis, are much lower, with the typical therapist or analyst paying somewhere between $1,000 and $2,000 per year depending on their document volume.
Simplicity: Other billing services are usually big operations that offer a broad range of services such as credit card processing, scheduling software, and debt collection. If you need these services, that's great, but if all you want your billing service to do is focus on getting your bills and claims out, that's what we do. You don't need to install and learn new software or change how you do business.
Tailoring: Industrial billing services have business templates that clients must shoehorn their practices into. It is the reverse at Psychoanalyst Services: we tailor our services to meet your needs. Examples: one client wants a bill's balance due on the right side of the bill, another on the left. Some clients like to lay out every complex insurance transaction—payment to client, payment to therapist, copay, balance bill, and so on—on their bills, others prefer not to. One client likes to handwrite out the details of each patient's monthly sessions and payments, others find it easier to use "session tracking sheets" that we provide. We work with you in whatever way you find comfortable.
Style: Most billing services are run by computer types because computers are at the heart of any billing business. But often the statements they produce look like they were created by a computer type (example below left based on a real bill design posted on a billing company Web site). Statements that resemble those of a plumbing contractor send an odd message to patients making a serious investment in psychotherapy, let alone psychoanalysis.

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